Salangen is a scenic and sparsely populated municipality in Sør-Troms, with just over 2,000 inhabitants. It was recently named Norway’s best municipality for children and youth to grow up in, according to a recent ranking by UNICEF Norway. With Nattugla and other welfare technology innovations, the municipality is in the process of streamlining and modernizing its healthcare services for residents.

“There’s no doubt that this is the future. In the years to come, there simply won’t be enough hands to provide the services our residents expect. That’s why we have to adopt welfare technology like Nattugla, which gives both us and the users completely new opportunities,” says Øivind Kongsjorden, Director of Health and Care in Salangen Municipality.

With Nattugla, staff can respond when necessary, instead of disturbing users with routine checks.

“This saves us a tremendous amount of time and gives users both safety and security. Most importantly, Nattugla makes it easier for people who want to live at home as long as possible,” says Kongsjorden.

“With Nattugla, we can respond when needed, instead of disturbing users with routine and disruptive inspections.”

Øivind Kongsjorden, Director of Health and Care, Salangen Municipality

An increasingly important supplement

Jan Frode Josefsen is the Head of Home Care Services in Salangen Municipality, and he believes that Nattugla and other welfare technology will become increasingly important for his department in the future.

“We are a small municipality with a compact center and a long outer boundary. This creates challenges for us in terms of both distance and accessibility. It requires a lot of resources, and over time we see that we struggle to meet our users’ needs in a good way. That’s why Nattugla is perfect for us. It allows us to respond when users actually need it,” says Josefsen.

“There’s no doubt that welfare technology is becoming an increasingly important supplement for home care services, helping to make things more manageable for us.”

Jan Frode Josefsen, avdelingsleder hjemmetjenesten Salangen kommune

Simple and intuitive

Both Kongsjorden and Josefsen, who are comfortable with technology, find Nattugla easy to set up and use.

“You don’t need to have grown up with technology to manage this. The setup is simple and intuitive, and using it is even easier. You’re up and running within an hour,” Kongsjorden smiles.

“Most people want to manage on their own for as long as possible. That means we can’t be afraid to use welfare technology—as long as it is safe and reliable.”

“Technology must not become a false sense of security. We’re taking a cautious approach. It’s easy to get carried away by all the possibilities this offers. It’s important that Nattugla and other welfare technology work on the users’ terms. We’re keeping it as simple as possible at first, and can add more features later,” says Josefsen.

Nattugla keeps watch

Both Kongsjorden and Josefsen report that Nattugla has been well received by staff, users, and relatives alike.

“Users avoid unnecessary disturbances and instead get a good night’s sleep. Caregivers and relatives can rest assured that everything is as it should be. Nattugla keeps watch and notifies us if something is not as it should be.”